Frequently Asked Questions

Contents


Pitt Pediatrics Website

I need to edit a page on the Pitt Pediatrics website. How do I do this?

Please review the website content management process.  Most changes can be addressed by designated editors within a division, center, institute, or business unit.  Some requests and changes require coordination with the Chair's Office through a service request.

Can I serve as an editor for my division, center, institute, or unit?

Yes.  Please check with your division, center, or institute director to determine how he or she would like to delegate access, then sign up for website training.

My profile on the "People" section of the website needs updated. Where do I submit changes?

All changes to website profiles need to be submitted using the contact update form.  Use of the contact update form ensures the Chair's Office has all information on faculty and staff in a centralized location for the website and other communications-related projects.  

Routine updates to profile information are not accepted through email or any other method.  The only exception is to delete an entire faculty or staff member profile due to a resignation, transfer, etc.  Profile deletion requests are handled through a service request.

My profile is not visible on the "People" section of the website, but I completed the contact form already.  Why is that?

The Chair's Office is still populating the website directory with profiles.  Due to staffing limitations and project workload, many profiles are still being processed.  Faculty and staff that already submitted a contact update form do not need to resubmit.  We appreciate your patience and understanding as we move forward with this large project.

How do I update a page on a UPMC website?

Updates for a UPMC-owned or UPMC-hosted website, including the UPMC Children's Hospital of Pittsburgh website, must be requested through UPMC Digital Marketing.

Brand Resources

Where can I download Pitt Pediatrics logos for my project or presentation?

Logos, wordmarks, and other similar resources may be downloaded through the Brand Resources page.  A UPMC or University of Pittsburgh network account is required to access the download page.

Other Pitt brand elements and resources are available on the Pitt Living Our Brand website.

Can the round University of Pittsburgh logo or seal be used?

The formal University of Pittsburgh seal (circular shape) is no longer permitted for routine use in presentations and publications.  To ensure consistency, the "old" formal seal should be removed as soon as possible from PowerPoint slides, posters, brochures, and other materials.  All publications displayed on the Pitt Pediatrics website must use the new Pitt brand elements.  

Pitt's Office of University Communications and Marketing accepts and reviews requests for downloads of the formal seal.  Use of the seal is generally limited to diplomas and "formal institutional documents."

Units that have old printed letterhead, business cards, and envelopes still in stock may continue to use those supplies until they are exhausted, even if they contain the round seal.  New letterhead, business cards, and envelopes ordered through Pitt Printing Services will automatically include the new brand materials. 

Is there a co-branded Pitt-UPMC PowerPoint template and electronic letterhead?

Yes.  Co-branded templates are available for download from the Brand Resources page.  Please contact Brendan Linton with questions or if a template you are looking for is not available.