Frequently Asked Questions

Contents


Pitt Pediatrics Website

I need to edit a page on the Pitt Pediatrics website. How do I do this?

First, check to see if an authorized website editor is designated for your division, center, institute, or business unit.  He or she can submit routine edits for standard website content pages.

If an editor is not available for your unit, changes can be submitted directly to the Chair's Office via Brendan Linton.  Edits submitted to the Chair's Office may take several weeks to process due to staffing limitations and project workload.

Can I serve as an editor for my division, center, institute, or unit?

Yes.  Please check with your division, center, or institute director to determine how he or she would like to delegate access, then sign up for a website training session.

My profile on the "People" section of the website needs updated. Where do I submit changes?

All changes to website profiles need to be submitted using the contact update form.  Use of the contact update form ensures the Chair's Office has all information on faculty and staff in a centralized location for the website and other communications-related projects.  

Routine updates to profile information are not accepted through email or any other method.  The only exception is to delete an entire faculty or staff member profile due to a resignation, transfer, etc.  Profile deletion requests may be emailed to Brendan Linton.

My profile is not visible on the "People" section of the website, but I completed the contact form already.  Why is that?

The Chair's Office is still populating the website directory with profiles.  Due to staffing limitations and project workload, many profiles are still being processed.  Faculty and staff that already submitted a contact update form do not need to resubmit.  We appreciate your patience and understanding as we move forward with this large project.

How do I update a page on a UPMC website?

Updates for a UPMC-owned or UPMC-hosted website, including the UPMC Children's Hospital of Pittsburgh website, must be requested through UPMC Media Relations.  A request form is available on Infonet.

Contact Update Form

Do I have to complete the entire contact form again to submit a small change, such as a new publication list?

Yes.  Due to current system limitations, personnel submitting updates through the contact update form must recomplete the entire process.  

Starting in early 2021, the form will be integrated with Pitt Passport.  This will allow for automatic retrieval of old form submission data and significantly expedite completion time of future updates.  More information on Pitt Passport integration will be announced in December 2020.

Do I have to provide an exact office location, profile photo, and similar information?

Faculty must provide all information required on the form and are not permitted to opt-out of any content.  Professional staff employed by Pitt, UPMC, or UPP may opt-out of certain categories of information but must still complete the form.  

Specific questions or concerns regarding these requirements can be directed to Brendan Linton or an authorized website editor.

I need a new professional headshot or profile photo taken.  Where can I do this?

UPMC and University of Pittsburgh Physicians (UPP) personnel, including all dually-appointed faculty, can arrange for professional photography services through UPMC Creative Services.  Information is available on Infonet.  A UPMC or UPP cost center is required.  Due to current circumstances surrounding COVID-19, photography services are only offered in Oakland and must be scheduled in advance.

Pitt-only faculty and staff are not able to use UPMC's photography studios.  The Chair's Office is actively exploring options for these personnel and will notify the department as soon as possible.

Brand Resources

Where can I download Pitt Pediatrics logos for my project or presentation?

Logos, wordmarks, and other similar resources may be downloaded through the Brand Resources page.  A UPMC or University of Pittsburgh network account is required to access the download page.

Other Pitt brand elements and resources are available on the Pitt Living Our Brand website.

Can the round University of Pittsburgh logo or seal be used?

The formal University of Pittsburgh seal (circular shape) is no longer permitted for routine use in presentations and publications.  To ensure consistency, the "old" formal seal should be removed as soon as possible from PowerPoint slides, posters, brochures, and other materials.  All publications displayed on the Pitt Pediatrics website must use the new Pitt brand elements.  

Pitt's Office of University Communications and Marketing accepts and reviews requests for downloads of the formal seal.  Use of the seal is generally limited to diplomas and "formal institutional documents."

Units that have old printed letterhead, business cards, and envelopes still in stock may continue to use those supplies until they are exhausted, even if they contain the round seal.  New letterhead, business cards, and envelopes ordered through Pitt Printing Services will automatically include the new brand materials. 

Is there a co-branded Pitt-UPMC PowerPoint template and electronic letterhead?

Yes.  Co-branded templates are available for download from the Brand Resources page.  Please contact Brendan Linton with questions or if a template you are looking for is not available.