Clinical Operations

The Division oversees the development and implementation of clinical effectiveness guidelines (CEGs) for common pediatric conditions, which are created by a multi-disciplinary group, made available to our clinicians on the hospital’s secure intranet, and are integrated into our EHR. These lead to improved quality and financial metrics that are aligned with UPMC Children's Hospital of Pittsburgh's initiative on high value care.

Additionally, the division maintains 18 dashboards which cover the clinical operations of various divisions and provide advanced analytics to clinical and administrative leaders, enabling them to make timely decisions in the care of children in various settings- emergency department, acute and critical care units, operating rooms and outpatient clinics. These self-service dashboards provide immediate and real-time views of key quality and access metrics, both at high and granular levels.

Through the clinical pathways program and the service line dashboards, the division has demonstrated measurable cost savings by reducing inappropriate utilization of lab, pharmacy, and imaging services in clinical care. There has been a positive impact in quality outcomes and savings in controllable costs in specific conditions such as sepsis, fever in an infant, asthma, bronchiolitis, appendicitis, and cellulitis/abscess. 

Division staff are responsible for the information technology activities of the Pennsylvania Pediatric Health Network (PPHN) which is a clinically integrated network/accountable care organization dedicated to improving the lives of children in Western Pennsylvania.