Information Technology

Ethernet patch panel

To remain competitive in today’s computing landscape, Pitt Pediatrics has a dedicated academic information technology and desktop support team.

We have begun to invest in resources specific to the complex statistical and storage landscape of research, including the deployment of the University’s physical cyberinfrastructure to the John G. Rangos Sr. Research Center.  With this collaboration, our researchers can utilize the latest generation of scientific equipment and technologies to acquire, store, analyze and share data with their colleagues both locally and around the world.

PittNet Migration Information for Faculty and Staff

Pediatrics faculty and staff can learn more about the Pitt network migration project by accessing the following resources:

Video Presentation - January 2021 (Pitt Passport Login Required) »

Video Presentation - January 2021 (UPMC Login Required) »

Presentation Slides (Pitt Passport Login Required) »

Presentation Slides (UPMC Login Required) »

The presentation above notes that Pitt's support of Box (cloud storage service) will end July 2021.  Availabilty of Box has recently been extended until August 2022.  

Unified Helpdesk

Technical support for Pitt network users is provided by Pitt's 24/7 IT Helpdesk.  Users will receive a first call resolution or be referred to Tier 2 or Tier 3 support technicians.

Eduroam Global Wi-Fi Network

Faculty, staff, students, and other personnel at Pitt and UPMC can use the Eduroam global wireless network when visiting any other member facility.  Simply look for "eduroam" in your wireless network list and login with your home institution's credentials.  

For more information on Eduroam and how to connect, visit the Pitt Information Technology website.

Nearby Participating Institutions

  • Carnegie Mellon University
  • Duquesne University
  • Indiana University of Pennsylvania
  • The Pennsylvania State University
  • University of Pittsburgh - Bradford Campus
  • University of Pittsburgh - Greensburg Campus
  • University of Pittsburgh - Johnstown Campus
  • University of Pittsburgh - Pittsburgh (Oakland) Campus
  • UPMC Children's Hospital of Pittsburgh
  • UPMC Mercy
  • UPMC Montefiore
  • UPMC Presbyterian
  • UPMC Shadyside
  • Washington and Jefferson College
  • West Virginia University

Visit Eduroam's website for a complete list of participating institutions.

Pitt Sponsored Account Requests

Setup of University of Pittsburgh sponsored or resource network accounts are coordinated through a request form and activation process.


General questions for Pitt Pediatrics IT staff may be directed to