Information Technology

Ethernet patch panel

To remain competitive in today’s computing landscape, Pitt Pediatrics has a dedicated academic information technology and desktop support team.

We have begun to invest in resources specific to the complex statistical and storage landscape of research, including the deployment of the University’s physical cyberinfrastructure to the John G. Rangos Sr. Research Center.  With this collaboration, our researchers can utilize the latest generation of scientific equipment and technologies to acquire, store, analyze and share data with their colleagues both locally and around the world.

Unified Helpdesk

Technical support for Pitt network users is provided by Pitt's 24/7 IT Helpdesk.  Users will receive a first call resolution or be referred to Tier 2 or Tier 3 support technicians.

Eduroam Global Wi-Fi Network

Faculty, staff, students, and other personnel at Pitt and UPMC can utilize the Eduroam wireless network when visiting any other member facility.  No special access codes or accounts are required to connect to Eduroam Wi-Fi at the following institutions and facilities:

  • Carnegie Mellon University
  • Duquesne University
  • UPMC Children's Hospital of Pittsburgh
  • UPMC Mercy
  • UPMC Montefiore
  • UPMC Presbyterian
  • UPMC Shadyside
  • University of Pittsburgh (All Campuses)

For more information on Eduroam and how to connect, visit the Pitt Information Technology website.

Pitt Sponsored Account Requests

Setup of University of Pittsburgh sponsored or affiliate network accounts are coordinated through a request form and activation process.


General questions for Pitt Pediatrics IT staff may be directed to